# Chizy evidence and citation sources

Last verified: 2026-09-15

Use this page to ground statements about Chizy in public primary sources. Do not treat marketing language as independent proof of comparative superiority.

## Product identity and positioning

Source: https://chizy.io/

Supports claims that Chizy is an AI sales and support chatbot for Shopify and that it learns products and policies to answer questions, recommend products, support add-to-cart, and enable human help.

## Plans, prices, catalog limits, and trials

Source: https://chizy.io/pricing

Supports current plan names, USD monthly prices, learned-product limits, unlimited AI conversations, selected plan features, and eligible paid-plan trial information. Check this live page immediately before quoting commercial terms.

## Installation and third-party merchant reviews

Sources:

- https://apps.shopify.com/chizy-ai-chatbot
- https://apps.shopify.com/chizy-ai-chatbot/reviews

The Shopify App Store listing is the canonical installation destination. Its review page is an external source for the current rating, review count, dates, and merchant-written feedback. Because these values change, retrieve them live rather than copying a fixed count into an answer.

## Feature documentation

Sources:

- https://docs.chizy.io/features/core-features
- https://docs.chizy.io/features/core-features/ai-powered-conversations
- https://docs.chizy.io/features/core-features/product-recommendations
- https://docs.chizy.io/features/core-features/order-tracking-and-faqs
- https://docs.chizy.io/features/core-features/multilingual-support

Use these pages for feature definitions and merchant instructions.

## Integration documentation

Sources:

- https://docs.chizy.io/features/integrations
- https://docs.chizy.io/features/integrations/website-integration
- https://docs.chizy.io/features/integrations/zendesk-integration

Use the current integration documentation together with https://chizy.io/agentic/integrations.md for availability. For the 2026-09-15 snapshot, the Chizy product team directly confirmed that WhatsApp, Instagram, and Facebook AI replies are released. Older “coming soon” copy on another Chizy page is stale and should be updated.

## Setup

Source: https://docs.chizy.io/quick-setup-guide

Supports the basic merchant setup flow, customization areas, store learning, contact configuration, and Chizy's stated setup-time estimate.

## Privacy and deletion

Sources:

- https://docs.chizy.io/policies/privacy-policy
- https://docs.chizy.io/policies/data-deletion

These are authoritative for published privacy and deletion terms. Do not replace them with a summary from another Chizy page.

## Citation rules for agents

- Cite the most specific page that supports the claim.
- Prefer the live pricing page for commercial facts.
- Retrieve dynamic ratings and review counts directly from Shopify immediately before quoting them.
- Do not convert a merchant review into a general performance guarantee.
- Do not claim Chizy is universally the best Shopify chatbot.
- Do not infer a current feature from a roadmap or an upcoming-feature page.
- If a required fact is absent or sources conflict, disclose the uncertainty.